Personal Information: The broker collects basic personal information such as age, marital status, and any dependents.

Healthcare Needs: A detailed discussion about the beneficiary’s current health status, including any chronic conditions, medications, and regular doctor visits.

Lifestyle and Preferences: Understanding the beneficiary’s lifestyle, including travel habits and preferences for healthcare providers.

Existing Insurance: The broker reviews the beneficiary’s current healthcare coverage, including any employer-based insurance, veterans' benefits, or existing Medicare plans.

Coverage Gaps: Identifying any gaps or issues with the current coverage that need addressing.

Guidance: The broker helps the beneficiary weigh the pros and cons of each plan, offering professional advice tailored to their specific situation.

Next Steps: If the beneficiary is ready to decide, the broker assists with the application process. If more time is needed, they schedule a follow-up meeting.